Digital Product Refund Policy: Money Back Guarantee
We appreciate your purchase of our digital product. Our refund policy is designed to ensure your satisfaction with the digital experience. Please carefully review the following terms and conditions:
1. 7-Day Money Back Guarantee:
- We offer a 7-day money-back guarantee on all eligible digital product purchases. If you are not satisfied with your digital product within 7 days of the date of purchase, you may request a refund.
2. Refund Process:
- To initiate a refund, please contact our customer support team within the 7-day period via the ticket function in discord.
- Clearly state the reason for your dissatisfaction and provide any relevant details.
- Refunds for digital products are subject to verification of non-exploitative usage.
3. Eligibility for Refund:
- To be eligible for a refund, the digital product must not have been extensively accessed, downloaded, or used.
- Refunds may not be applicable if there is evidence of misuse, exploitation, or violation of our terms of service.
4. Exceptions:
- Customized or personalized digital products may not be eligible for a full refund. Partial refunds may be considered on a case-by-case basis.
- Refunds are not applicable for digital products that have already been extensively accessed or used, and the 14-day period has expired.
5. Processing Time:
- Once your refund request is approved, please allow 3-5 business days for the refund to be processed. The timing may vary based on your original payment method.
6. Fine Print:
- The 7-day period begins from the date of purchase.
- Refunds will be issued in the same form of payment used for the original digital product purchase.
- Late or missing refund requests outside the 7-day period will not be accepted.
7. Contact Information:
- For any inquiries or refund requests, please contact our customer support team via the ticket function in discord.
8. Policy Updates:
- We reserve the right to update or modify this digital product refund policy at any time without prior notice. Please review the policy periodically for any changes.
By making a digital product purchase with us, you agree to adhere to the terms and conditions outlined in this refund policy. Thank you for choosing our digital products.